Shipping policy

Delivery Confirmation, Refunds & Chargebacks

In the event a customer claims non-receipt of an order that has been shipped via affiliated delivery carriers and marked as delivered, webpedlar.com will obtain and review the carriers’ official proof of delivery.

If the carrier confirms that the shipment was delivered to the exact shipping address provided by the customer at the time of checkout, including the confirmed delivery date and time, the order shall be deemed fully delivered and fulfilled.

Once delivery confirmation has been obtained from the carrier, webpedlar.com bears no responsibility or liability for loss, theft, misdelivery, or damage occurring after delivery, including but not limited to packages marked as delivered but not received by the customer.

Under these circumstances:

  • No refunds, replacements, or credits will be issued
  • Chargebacks or payment disputes related to non-receipt will be contested using carrier delivery confirmation and proof of fulfillment
  • The customer assumes full responsibility for filing any claims directly with the carrier for the declared value of the shipment

By completing a purchase on webpedlar.com, the customer expressly agrees that carrier-confirmed delivery constitutes fulfillment of the order and waives any right to reimbursement from webpedlar.com for packages confirmed as delivered by the carrier.